State Employee's Credit Union Complaint: Deposits and withdrawals

#1611143 16 Oct 2015

Bank account or service Checking account

Complaint #1611143 submitted on 10/16/2015 relating to State Employee's Credit Union. Complaint relates to Bank account or service Checking account - Deposits and withdrawals .

Complaint was submitted via Web and sent to the company on Friday 16th October 2015.

Narrative (may be redacted).

NC State Employees Credit Union1 ) Allowed an unauthorized person, not on my personal checking account, to access and spend my solely-held checking account funds.
And/Or2 ) Used my personal solely-held checking account as an unauthorized overdraft for an account held by another person.

NC SECU refuses to remedy the damage done to my account, and insists that it is on me to reclaim my funds from the unauthorized party.

Company State Employee's Credit Union
Complaint ID 1611143
Date Received 10/16/2015
Product Bank account or service Checking account
Issue Deposits and withdrawals
State/ZIP Code NC 275XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 10/16/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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