Complaint #1608655 submitted on 10/15/2015 relating to ONLINE Information Services, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Improper contact or sharing of info Talked to a third party about my debt.
Complaint was submitted via Web and sent to the company on Thursday 15th October 2015.
Online collection XXXX, never contacted me but instead placed a collection on my credit report XXXX, for a debt I knew nothing about so I contacted experian to check into this ( A DISPUTE ) 3 days later they said it was legit and would stay on my file so I contacted XXXX XXXX at XXXX about account no. XXXX with them. On XXXX it 's acct. No. XXXX. Anyway they said it was a teco bill I owed in XXXX fl. I 've never lived there. But I contacted XXXX and spoke with XXXX I 'd # XXXX he looked and found absolutely nothing but my current acct XXXX and stated if it was legit they would have sent notice to me at the XXXX address. So I called XXXX XXXX back and he said he 'd look into it he determined it was a man I had resided with/ worked for back in the XXXX and early XXXX but said I 'd cosigner for this man. After a few days of working together to figure this out he " determined it was n't legit '' and then proceeded XXXX XXXX XXXX 2015 to say '' 15 minutes after our conversation yestarday the bill was dropped from your experian account '' I asked so it 's removed he said yes I thanked him and hung up. The next day I checked credit carmaker it 's still there so I did a free check on experian it was still there too. So not being sure how long it would take for experian to remove it on thier end I have waited more than 2 months and it is still there. So for 3 days I 've been calling XXXX XXXX and leaving messages but he wo n't return my calls.
| Company | ONLINE Information Services, Inc. |
| Complaint ID | 1608655 |
| Date Received | 10/15/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Improper contact or sharing of info Talked to a third party about my debt |
| State/ZIP Code | FL 336XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/15/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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