VW Credit, Inc Complaint: Shopping for a loan or lease

#1608460 15 Oct 2015

Consumer Loan Vehicle lease

Complaint #1608460 submitted on 10/15/2015 relating to VW Credit, Inc. Complaint relates to Consumer Loan Vehicle lease - Shopping for a loan or lease .

Complaint was submitted via Web and sent to the company on Thursday 15th October 2015.

Narrative (may be redacted).

I pay by phone on the 1st of each month {$260.00} in XXXX pay by phone I must have push XXXX not XXXX I did n't find out until the next month when I was told to pay {$360.00}. I contacted VW credit they informed me I paid {$160.00} last month and now I am 32 days late for {$100.00} and reported to credit union. They reported {$260.00} late not {$100.00}. This is a mistake anyone could make. I knew about this 2 days to late to rectify.

Company VW Credit, Inc
Complaint ID 1608460
Date Received 10/15/2015
Product Consumer Loan Vehicle lease
Issue Shopping for a loan or lease
State/ZIP Code FL 342XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with non-monetary relief
Submitted Web 10/15/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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