First National Bank of Omaha Complaint: Other fee

#1607789 15 Oct 2015

Credit card

Complaint #1607789 submitted on 10/15/2015 relating to First National Bank of Omaha. Complaint relates to Credit card - Other fee .

Complaint was submitted via Web and sent to the company on Thursday 15th October 2015.

Narrative (may be redacted).

First National Bank of Omaha has charged my credit card a {$25.00} Fee for a Dishonored check in the amount of {$20.00} payment that I made online using First National Bank online banking now allow me 2 inform you that the payment was not Returned by the Bank the payment could n't be process key word '' PROCESS '' I believe it could n't be " PROCESS '' is because unknown 2 me First Bank was in the process of overhauling their erratic website which I believe had something 2 do with my payment not being process keyword is process not Returned.This is not my first problem with First Bank back in XXXX 2014 they allowed {$400.00} in credit card fraud be applied 2 my account.

Older American

Company First National Bank of Omaha
Complaint ID 1607789
Date Received 10/15/2015
Product Credit card
Issue Other fee
State/ZIP Code NY 100XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with monetary relief
Submitted Web 10/15/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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