Complaint #1607951 submitted on 10/15/2015 relating to Capital One. Complaint relates to Debt collection Credit card - Communication tactics Called outside of 8am-9pm.
Complaint was submitted via Web and sent to the company on Thursday 15th October 2015.
I spoke with XXXX XXXX around XXXX XXXX XXXX XXXX on XXXX/XXXX/2015. They called to resolve a debt that I have with a XXXX Credit card. I agreed to pay XXXX installments of {$180.00} on starting on XXXX/XXXX/2015 followed by XXXX more payments taken out on XXXX/XXXX/2015 and the last payment on XXXX/XXXX/2015. I agreed to terms and hung up the phone. Later the same night I received an alert from my bank that a transaction was declined of {$180.00}.
| Company | Capital One |
| Complaint ID | 1607951 |
| Date Received | 10/15/2015 |
| Product | Debt collection Credit card |
| Issue | Communication tactics Called outside of 8am-9pm |
| State/ZIP Code | IN 462XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/15/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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