Complaint #1609449 submitted on 10/15/2015 relating to Receivables Outsourcing, Inc.. Complaint relates to Debt collection Medical - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Thursday 15th October 2015.
I originally received a letter from Receivables Outsourcing, LLC ( formerly ROI ) XX/XX/XXXX stating I owed {$520.00} due to an unpaid medical bill. XX/XX/XXXX I contacted the company to verify the debt and the amount I owed was reiterated for {$520.00}. I contacted the debt collection agency the bill was sold to XXXX XXXX systems ) and set up a payment plan and the entire bill was paid XX/XX/XXXX. Recently, I had my credit report pulled and the original debt company, Receivables Outsourcing, LLC is reporting a different amount on my credit report XXXX {$590.00} XXXX with the same account numbers that were used to report the amount of {$520.00}. I called Receivables outsourcing, llc and inquired about my account and was informed the new amount of {$590.00} that is being reported on my XXXX credit report is for facility fees, which are seperate from my medical account. Today is my first time hearing about the facility fees and when I asked why I was not informed of these fees in the original letter from them XX/XX/XXXX, or XX/XX/XXXX when I called to inquire and validate the debt amount on my card, I was informed that by that time my account was already reported so it did not matter and they could sent me a debt validation. I beleive the company violating the fair credit reporting act by not including the " facility fees '' in the initial notification XX/XX/XXXX, or via our conversation XX/XX/XXXX, also the company had reported this information to a credit agency prior to notifying me of this information.
| Company | Receivables Outsourcing, Inc. |
| Complaint ID | 1609449 |
| Date Received | 10/15/2015 |
| Product | Debt collection Medical |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | MD 212XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Untimely response |
| Submitted | Web 10/15/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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