Complaint #1607936 submitted on 10/15/2015 relating to ARC Management Group, LLC. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Used obscene/profane/abusive language.
Complaint was submitted via Web and sent to the company on Thursday 15th October 2015.
XXXX XXXX was extremely disrespectful and manipulative toward me when I tried to explain to him very politely that the debt was not owed. XXXX works for ARC Management and had zero regard for me as a human with dignity. He treated me like I was the scum of the earth. I escalated the call to his supervisor who promised to review the call. There is no excuse for yelling at me and interrupting and refusing to listen. More flies with honey than vinegar. Oh, not to mention, the debt was invalid and should n't be collected.
| Company | ARC Management Group, LLC |
| Complaint ID | 1607936 |
| Date Received | 10/15/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Communication tactics Used obscene/profane/abusive language |
| State/ZIP Code | TX 761XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/15/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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