BancorpSouth Bank Complaint: Problems caused by my funds being low

#1607912 15 Oct 2015

Bank account or service Checking account

Complaint #1607912 submitted on 10/15/2015 relating to BancorpSouth Bank. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .

Complaint was submitted via Web and sent to the company on Thursday 15th October 2015.

Narrative (may be redacted).

BancorpSouth changes the order that debits post to accounts up to 4 day after they show up on online banking. Like I make several debit on Friday, the a large auto draft comes out on Monday that causes an overdraft. BancorpSouth will take the small debit that posted Friday, change the dates to Monday and post them after the large auto draft. So they not only hit me with an overdraft charge for the large debit, which i have no problem with. I owe that one, it 's the overdraft charges for the small debits made on Friday that they changed the dates on so they could maximize the number of overdraft charges that I have a problem with. This is not the first time this has happened. They have done this before and from what i am reading on the internet, this common practice for them. I 'm not asking for the fair overdraft charges back, but i want the fraudulent overdraft charges back with a letter of apology, and I want the same thing for everyone else that BancorpSouth has ripped off

Company BancorpSouth Bank
Complaint ID 1607912
Date Received 10/15/2015
Product Bank account or service Checking account
Issue Problems caused by my funds being low
State/ZIP Code MS 394XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with monetary relief
Submitted Web 10/15/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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