Complaint #1607912 submitted on 10/15/2015 relating to BancorpSouth Bank. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .
Complaint was submitted via Web and sent to the company on Thursday 15th October 2015.
BancorpSouth changes the order that debits post to accounts up to 4 day after they show up on online banking. Like I make several debit on Friday, the a large auto draft comes out on Monday that causes an overdraft. BancorpSouth will take the small debit that posted Friday, change the dates to Monday and post them after the large auto draft. So they not only hit me with an overdraft charge for the large debit, which i have no problem with. I owe that one, it 's the overdraft charges for the small debits made on Friday that they changed the dates on so they could maximize the number of overdraft charges that I have a problem with. This is not the first time this has happened. They have done this before and from what i am reading on the internet, this common practice for them. I 'm not asking for the fair overdraft charges back, but i want the fraudulent overdraft charges back with a letter of apology, and I want the same thing for everyone else that BancorpSouth has ripped off
Company | BancorpSouth Bank |
Complaint ID | 1607912 |
Date Received | 10/15/2015 |
Product | Bank account or service Checking account |
Issue | Problems caused by my funds being low |
State/ZIP Code | MS 394XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with monetary relief |
Submitted | Web 10/15/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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