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Hyundai Capital America Complaint: Consumer Loan #1605497

Hyundai Capital America Complaint: Problems when you are unable to pay

#1605497 14 Oct 2015

Consumer Loan Vehicle lease

Complaint #1605497 submitted on 10/14/2015 relating to Hyundai Capital America. Complaint relates to Consumer Loan Vehicle lease - Problems when you are unable to pay .

Complaint was submitted via Web and sent to the company on Wednesday 14th October 2015.

Narrative (may be redacted).

I had a leased car which I returned early because my student loan payments are suffocating me. I was never told that returning my car would result in a {$3200.00} bill when I only had {$1200.00} left on my lease. Hyundai was negligent and deceptive by not informing me of what the consequences would be if I returned my car. Additionally, Hyundai started reporting a delinquency on my credit report. I am not delinquent. I have always paid. I paid until I returned the car and when they sent me the {$3200.00} bill last month, I have since made a payment on that as well. They need to remove their tradeline from my credit report. I did not have one derogatory mark on my credit bureau until this incidence.

Company Hyundai Capital America
Complaint ID 1605497
Date Received 10/14/2015
Product Consumer Loan Vehicle lease
Issue Problems when you are unable to pay
State/ZIP Code CO 802XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/14/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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