Complaint #1604923 submitted on 10/13/2015 relating to New York Community Bank. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Tuesday 13th October 2015.
First servicer went bankrupt, FDIC supposedly gave my mortgage to new service.
I have asked numerous times in writing to verify if I owe any debt and to who.
New servicer claims they are a creditor, however they sent me documents that I believe are not true.
The allonges are very confusing.
I do n't believe my payments are going to the right person.
| Company | New York Community Bank |
| Complaint ID | 1604923 |
| Date Received | 10/13/2015 |
| Product | Mortgage Conventional adjustable mortgage (ARM) |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | MI 492XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/13/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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