Complaint #1603105 submitted on 10/12/2015 relating to Heartland Payment Systems. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Don't agree with fees charged.
Complaint was submitted via Web and sent to the company on Monday 12th October 2015.
XXXX University through ECSI. This would be the XXXX time my bank account number has changed ( I was not the one to change it XXXX and a payment has subsequently not been processed. They then charge late fees. I am unable to even check my bank account information for accuracy on their website.
Furthermore, upon talking to a representative I was informed my bank account did not have a proper amount of numbers even listed.
| Company | Heartland Payment Systems |
| Complaint ID | 1603105 |
| Date Received | 10/12/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Dealing with my lender or servicer Don't agree with fees charged |
| State/ZIP Code | IA 502XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/12/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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