Complaint #1602793 submitted on 10/12/2015 relating to Xoom. Complaint relates to Money transfers International money transfer - Money was not available when promised .
Complaint was submitted via Web and sent to the company on Monday 12th October 2015.
I tried to send {$2900.00} to my cousin brother through https : //www.xoom.comXXXX on XXXX XXXX 2015.
According to the advertisement the money should be deposited instantly, so far they are saying the company is working on getting some status update from their partner. I am not receiving proper status update from them. I would like the money to be deposited in cousin 's account or refunded back to me ASAP.
| Company | Xoom |
| Complaint ID | 1602793 |
| Date Received | 10/12/2015 |
| Product | Money transfers International money transfer |
| Issue | Money was not available when promised |
| State/ZIP Code | MD 208XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 10/12/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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