Complaint #1602291 submitted on 10/10/2015 relating to Bank of America. Complaint relates to Credit card - APR or interest rate .
Complaint was submitted via Web and sent to the company on Saturday 10th October 2015.
I have had an credit card account from 2003. After I have obtained my credit card account the original bank of XXXX was merged into Bank of America. Prior to that occurrence, I was late on a payment which I was penalized with a rate increase. This was over 10 years ago. I am current paying a rate of 26.24 %, and have been for over ten years. I have made on time payment every since that late payment, over 10 years ago. I have attempted to get an interest rate reduction, but informed there is nothing available for me. I believe that is absurd. I ca n't be provided any reason as to why that is. This is unfair, I have been making payments where approximately XXXX % goes to bank of America. I would have never chosen in the first place to get a bank of America credit card, as I have disliked their services for years ; and this is a perfect example why I dislike bank of America. BOA has needs to reanalyze how they do business and how and by whom their decisions are being made when involving their clients/customers, as it is them that keep them in business. There is not need to take advantage.
| Company | Bank of America |
| Complaint ID | 1602291 |
| Date Received | 10/10/2015 |
| Product | Credit card |
| Issue | APR or interest rate |
| State/ZIP Code | FL 334XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 10/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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