Complaint #1602125 submitted on 10/10/2015 relating to Quality Loan Service Corporation. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Saturday 10th October 2015.
QUALITY LOAN SERVICE CORPORATION advises today, XXXX XXXX, 2015 ( email attached from XXXX XXXX ) that " the foreclosure is properly processed.. '' CONTRADICTING its purported boss XXXX 's statement made TODAY within CFPB saying : " Please be advised that at this time, we are reviewing the foreclosure process to verify no error occurred. The new expected date of resolution is XXXX XXXX, 2015. " IS IT LAWFUL THEN FOR QUALITY TO PROCEED WITH THE TRUSTEE SALE OF OUR HOME ON XXXX XXXX, 2015 PENDING THIS REVIEW by XXXX - for XXXX 's resolution on XXXX XXXX, 2015?
Thank you, CFPB for your urgent help!
| Company | Quality Loan Service Corporation |
| Complaint ID | 1602125 |
| Date Received | 10/10/2015 |
| Product | Mortgage Conventional adjustable mortgage (ARM) |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | CA 950XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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