Complaint #1599862 submitted on 10/08/2015 relating to Advance America, Cash Advance Centers, Inc.. Complaint relates to Payday loan Payday loan - Payment to acct not credited Payment to acct not credited.
Complaint was submitted via Web and sent to the company on Thursday 8th October 2015.
Advance America Cash Advance ; XXXX XXXX XXXX XXXX TX XXXX, ( XXXX ) XXXX or FAX ( XXXX ) XXXX, Rep : XX/XX/XXXX - Cash Advance was $ XXXXOption to pay {$250.00} in full or {$100.00} per month and up XX/XX/XXXX with balance owing {$360.00}. The complaint that stands out with issues : XX/XX/XXXX - paid {$100.00} on the loan but it only went toward the principle of {$1.00} interest but no decrease in the principle balance with a new total amount owing {$250.00} on the account. Only " Installment Payments, '' as interest or added on per month. This procedure have been changed within several months XX/XX/XXXX. What disturbs this situation of payment, is being feeling duped and owing more then the amount loaned by paying {$100.00} per month and the balance never changes for consumers. Is this procedure illegal in adding interest on each payment and not the balance?
Older American
| Company | Advance America, Cash Advance Centers, Inc. |
| Complaint ID | 1599862 |
| Date Received | 10/08/2015 |
| Product | Payday loan Payday loan |
| Issue | Payment to acct not credited Payment to acct not credited |
| State/ZIP Code | TX 770XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/08/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.