Complaint #1599824 submitted on 10/08/2015 relating to Kinum, Inc.. Complaint relates to Debt collection Medical - Communication tactics Used obscene/profane/abusive language.
Complaint was submitted via Web and sent to the company on Tuesday 13th October 2015.
I kept getting calls from Kinum but did not receive any bills when I received my bill I did call them. XXXX is who identified himself and when I told him I do not have any source of income and that once I do I will pay the bill in full became aggressive, angry and began threatening legal ramifications and would not let me speak he kept saying the same thing over and over and then asked if I had a number of an attorney that I would want him to contact and that they would pursue me. He also started questioning how I paid the phone I was on and asked about other bills I had which I did not know they had that kind of information access. I have worked with and am working with other collection agencies such as XXXX recovery and XXXX and have never had such an awful experience. They were willing to work with me and to wait until I was able to make payments.
People like this make me want to just file bankruptcy and not try and pay off my debt because if this is what you have to go through it 's extremely upsetting and had me on the verge of tears it was so abusive.
| Company | Kinum, Inc. |
| Complaint ID | 1599824 |
| Date Received | 10/08/2015 |
| Product | Debt collection Medical |
| Issue | Communication tactics Used obscene/profane/abusive language |
| State/ZIP Code | UT 840XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/13/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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