Genesis Lending Complaint: Dealing with my lender or servicer

#1599326 8 Oct 2015

Student loan Non-federal student loan

Complaint #1599326 submitted on 10/08/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Received bad information about my loan.

Complaint was submitted via Web and sent to the company on Tuesday 13th October 2015.

Narrative (may be redacted).

I believe I have Genesis loans from XXXX Colleges and would like to know if they were included in the CFPB settlement.

Company Genesis Lending
Complaint ID 1599326
Date Received 10/08/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Received bad information about my loan
State/ZIP Code CA 900XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 10/13/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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