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Army and Air Force Exchange Service Complaint: Credit card #1785764

Army and Air Force Exchange Service Complaint: Billing disputes

#1785764 13 Feb 2016

Credit card

Complaint #1785764 submitted on 02/13/2016 relating to Army and Air Force Exchange Service. Complaint relates to Credit card - Billing disputes .

Complaint was submitted via Web and sent to the company on Saturday 13th February 2016.

Narrative (may be redacted).

We purchased an item from the company, we found the item local and inquired with the company via chat on their website how to return the item. They advised us just to reject the item delivery. That is exactly what we did and the company states they never received the item and will no longer return our contact attempts to help resolve the issue.

Servicemember

Company Army and Air Force Exchange Service
Complaint ID 1785764
Date Received 02/13/2016
Product Credit card
Issue Billing disputes
State/ZIP Code TX 791XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 02/13/2016
Result Timely Response: Yes, Consumer Disputed: Yes
 

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