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Wells Fargo & Company Complaint: Mortgage #1598496

Wells Fargo & Company Complaint: Loan modification,collection,foreclosure

#1598496 8 Oct 2015

Mortgage Conventional fixed mortgage

Complaint #1598496 submitted on 10/08/2015 relating to Wells Fargo & Company. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .

Complaint was submitted via Web and sent to the company on Friday 9th October 2015.

Narrative (may be redacted).

To whom it my concern : My name is XXXX XXXX, I have a Loan with WellsFargo, Loan # XXXX and I have a complain the way WellsFargois handling my situation and the way how they have been treating me. 2 years ago I was in XXXX I went for a long divorce process and my employer reduce my working hours due to slow economy in that time I was also fighting my child visitations rights, I had to paid a lot of money to attorney and to the court. I started to get behind with my mortgage payment and I asked WellsFargo for help asking for a Loan Modification program or any other relief available. It is very hard to deal with wellsFargo because they are always sending me to different departments with the manager of the manager of the manager etc. they request the same information many times, I have been sending this information by XXXX many times once they have the information that they requested from me, they asked me again to faxed and a week later the call me to request another information that it was send on the package. I have been doing this over and over and over for the past two years. I have sent all the paper they requested and after I sent all the information they require something else like another paper, another document that has been already sent or a new document. There is no help from XXXX XXXX XXXX, I am frustrated and stress and I feel WellsFargo is not taking my situation seriously and also feel they are laughing in my face. I believe this actual Government Administration gave relief money to the banks and to WellsFargo to help people like me in this Crisis. I am very stress every day because I do not want to lose my home my kids live there. I 'm wondering if WellsFargo does n't want to help me because my name is XXXX XXXX and I am XXXX I feel discriminated by WellsFargo.

XXXX published on XXXX/XXXX/2013 " WellsFargo former employees : We were told to lie '' the article is based on employees of WellsFargo routinely denied qualified borrowers a chance to modify their loans to more affordable terms and paid cash bonuses to bank staffers for pushing homeowners into foreclosure.

I think somebody is expecting a bonus if the push me into foreclosure. This is not fair for me and my familyThank youSincerelyXXXX XXXX

Company Wells Fargo & Company
Complaint ID 1598496
Date Received 10/08/2015
Product Mortgage Conventional fixed mortgage
Issue Loan modification,collection,foreclosure
State/ZIP Code UT 840XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 10/09/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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