Complaint #1786830 submitted on 02/13/2016 relating to Bank of America. Complaint relates to Credit card - Identity theft / Fraud / Embezzlement .
Complaint was submitted via Web and sent to the company on Saturday 13th February 2016.
About two and half years ago I purchased a copy of my credit report and had noticed there were addresses and some credit card accounts that was not mine, among these account XXXX them was with bank of America. I had immediately contacted the credit bureaus and had notified them about my identity was stolen .Also same time I did a police report and ftc report and contacted every XXXX of those account that was showing up in my credit report that did not belong to me and explain to them about my identity was stolen and all of them took care of the account that was opened under my name but having problem with Bank of America that been giving me the run around for the past two and half years. I had send them the following letter certified mail more than ten times, Dear Sirs or madams : An account from your company is appearing on my credit report. I am not aware of having any account with your company. I request that you investigate this matter and provide me with the following : A legible copy of the original signed agreement for this account, which should show my personal information, as well as my signature.
Any other documentation that verifies the account is mine.
If you can not or will not provide me this information, then I formally request you send me a letter stating that this account does not belong to me and that it will be removed from my credit reports. Until this matter is cleared up, I firmly request that you stop reporting this account altogether. Please give this matter your prompt attention. I had disputed this account with credit bureaus and bank of America and nothing happened so far. bank of America has not responded to me. at this time I need your help to get my problem resolved with bank of America.
| Company | Bank of America |
| Complaint ID | 1786830 |
| Date Received | 02/13/2016 |
| Product | Credit card |
| Issue | Identity theft / Fraud / Embezzlement |
| State/ZIP Code | CA 950XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/13/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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