Ocwen Complaint: Loan servicing, payments, escrow account

#1596264 7 Oct 2015

Mortgage FHA mortgage

Complaint #1596264 submitted on 10/07/2015 relating to Ocwen. Complaint relates to Mortgage FHA mortgage - Loan servicing, payments, escrow account .

Complaint was submitted via Web and sent to the company on Wednesday 7th October 2015.

Narrative (may be redacted).

Approved for permanent modification with ocwen loan servicing, One day you call them and they say there are no fees owed.. The next day you call them there are fees. Inspection fees ... .What are they inspecting? and why do they charge me for this. Additionally, paid all trial payments on time, credit report reflects current for those months. After trial period was over still making payments now credit report says 180 days past due. Called ocwen and they say I 'm current. Their own website does n't even reflect this it says I 'm XXXX past due. Who am I supposed to believe. Need to hire lawyer in order that they accepted my documents for the modification. They turned down the documents XXXX times before I got the lawyer and threatened to sue. Getting really tired of dealing with this company. They are very unorganized to the point that it 's obvious. There are so many discrepancies for my account on their website that it 's laughable .... There are numerous different amounts stated that I owe. Let me see ... Eeny, meeny, miny, moe which one shall I choose. Only in business to rip good hardworking people off. This company is a joke

Company Ocwen
Complaint ID 1596264
Date Received 10/07/2015
Product Mortgage FHA mortgage
Issue Loan servicing, payments, escrow account
State/ZIP Code CT 068XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/07/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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