Complaint #1597164 submitted on 10/07/2015 relating to Mariner Finance, LLC. Complaint relates to Consumer Loan Title loan - Payment to acct not credited .
Complaint was submitted via Web and sent to the company on Wednesday 14th October 2015.
My husband and I obtained a loan from Mariner Finance in XX/XX/XXXX. We used the title of our XXXX Mercedes Benz as collateral. The loan was paid off in full on XXXX/XXXX/2015, by a check that was mailed. The check cleared on XX/XX/XXXX. When we contacted Mariner to ask about the return of our original car title we were told by the branch manager that the title would be mailed. We waited a week before calling back. At this time we were told the title was lost by them and they would get us a replacement.
We have not received our title nor did we received a paid in full receipt from Mariner. I also spoke with the supervisor of the branch manager.
| Company | Mariner Finance, LLC |
| Complaint ID | 1597164 |
| Date Received | 10/07/2015 |
| Product | Consumer Loan Title loan |
| Issue | Payment to acct not credited |
| State/ZIP Code | NC 274XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/14/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.