Bank of America Complaint: Making/receiving payments, sending money

#1595570 6 Oct 2015

Bank account or service Checking account

Complaint #1595570 submitted on 10/06/2015 relating to Bank of America. Complaint relates to Bank account or service Checking account - Making/receiving payments, sending money .

Complaint was submitted via Web and sent to the company on Thursday 8th October 2015.

Narrative (may be redacted).

I put a stop payment on a charge for cable that was not authorized and had already been taken from our account two weeks prior. I was told it would be stopped and not go through. Two days later it went through and created an over draft of XXXX

Company Bank of America
Complaint ID 1595570
Date Received 10/06/2015
Product Bank account or service Checking account
Issue Making/receiving payments, sending money
State/ZIP Code WA 982XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with monetary relief
Submitted Web 10/08/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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