Complaint #1595485 submitted on 10/06/2015 relating to First National Bank of Omaha. Complaint relates to Credit card - Other .
Complaint was submitted via Web and sent to the company on Thursday 8th October 2015.
This complaint is in regards to my First Bankcard Account through Omaha Bank. I make automatic monthly payments through my bank electronically. XXXX XXXX I was notified that my account was closed by the grantor for late payments and being over my balance. I made payments every month, however due to the company 's billing cycle dates they recieved one paymetn 2 days early making it look like I made2 payments in one month and none the next. I was assessed late payment charges and interest which brought my balance over my limit. I called the bank and called to their attention the fact that I made payments every month with one month being 2 days early and requested them to have the account reinstated since I HAD NO LATE PAYMENTS. I got no satisfaction. This has damaged my credit rating because it is reporting a late payment and that the grantor closed the account making it drop XXXX points. I requested that my account be reinstated and the reporting to the credit agency to be corrected which the bank is refusing to do.
| Company | First National Bank of Omaha |
| Complaint ID | 1595485 |
| Date Received | 10/06/2015 |
| Product | Credit card |
| Issue | Other |
| State/ZIP Code | MA 018XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/08/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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