Capital One Complaint: Billing statement

#1593501 5 Oct 2015

Credit card

Complaint #1593501 submitted on 10/05/2015 relating to Capital One. Complaint relates to Credit card - Billing statement .

Complaint was submitted via Web and sent to the company on Monday 5th October 2015.

Narrative (may be redacted).

I am getting statements sent to my home with another persons name XXXX XXXX XXXX and XXXX XXXX have never lived in my home. This person has never lived here and I have asked Capital One on several occasions ( 6 times ) to address it. I am considering getting an attorney.

Company Capital One
Complaint ID 1593501
Date Received 10/05/2015
Product Credit card
Issue Billing statement
State/ZIP Code NY 112XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/05/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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