Complaint #1591737 submitted on 10/03/2015 relating to Experian. Complaint relates to Credit reporting - Credit monitoring or identity protection Problem with fraud alerts.
Complaint was submitted via Web and sent to the company on Saturday 3rd October 2015.
There 's a chicken-and-egg problem with setting up long-term fraud alerts on my accounts. It is impossible to put a long-term fraud alert on an account without also supplying a law enforcement evidence of a problem.
The problem is that there is n't a problem *yet*. There 's a poster on the door of my post office that says mail was stolen from there. There 's a notification from XXXX and XXXX XXXX and others that say that my information has been stolen. Yet that 's still not enough to lock down my credit accounts? I have to wait until my life has been wrecked to put some security around my credit accounts?
That does n't seem right.
I have to pay {$30.00} to the credit monitoring companies to freeze my accounts ... but the companies get hacked are n't selling security freezes ... they 're selling worthless credit monitoring services, instead. In **ANY** case, the credit reporting agencies are benefiting.
This does n't seem right.
Especially when, in the latest hack, it was the credit agency themselves that lost my data.
| Company | Experian |
| Complaint ID | 1591737 |
| Date Received | 10/03/2015 |
| Product | Credit reporting |
| Issue | Credit monitoring or identity protection Problem with fraud alerts |
| State/ZIP Code | WA 981XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/03/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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