Nationstar Mortgage Complaint: Cont'd attempts collect debt not owed

#1588277 1 Oct 2015

Debt collection Mortgage

Complaint #1588277 submitted on 10/01/2015 relating to Nationstar Mortgage. Complaint relates to Debt collection Mortgage - Cont'd attempts collect debt not owed Debt was discharged in bankruptcy.

Complaint was submitted via Web and sent to the company on Thursday 1st October 2015.

Narrative (may be redacted).

I declared bankruptcy and had to make planned payments to the chapter XXXX trustee. All of my payments were made to Nationstar Mortgage and never missed a payment for the last 5 years. All of my payments were made in a timely manner. The bankruptcy was supposed to have been discharged XXXX, 2015. It was not. Nationstar Mortgage stated I was 7 months in default. They stated which months were not paid. I submitted copies of my cancelled checks to my attorney. Some of these checks were dated years ago. I thought my bankruptcy was discharged and I continued making my payments. In XXXX, 2015, Nationstar Mortgage did not cash my mortgage payment check. I called Nationstar Mortgage and they stated I was 8 payments behind on my mortgage payments. They further stated that the payments that were in default were from XXXX, 2015 to XXXX, 2015. I have the cancelled checks from XXXX to XXXX. Nationstar Mortgage sent my XXXX mortgage payment back to my bankruptcy attorney. In closing, all of my payments have been made and proof can be provided. Nationstar Mortgage is now attempting to do a foreclosure on my house. Nationstar Mortgage sent me two checks back from my escrow eccount totaling almost {$6800.00} stating they were from my property taxes and homeowners insurance. Planned payments were made to the chapter XXXX trustee and they were all made and in a timely manner. Nationstar Mortgage took over my loan from XXXX when I declared bankruptcy. At that time, XXXX was doing fraudulent loan modifications. {$500.00} was returned to me after I submitted a complaint to the Independent Foreclosure Review.

Company Nationstar Mortgage
Complaint ID 1588277
Date Received 10/01/2015
Product Debt collection Mortgage
Issue Cont'd attempts collect debt not owed Debt was discharged in bankruptcy
State/ZIP Code CA 935XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 10/01/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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