Complaint #1587611 submitted on 09/30/2015 relating to Ad Astra Recovery Services Inc. Complaint relates to Payday loan Payday loan - Received a loan I didn't apply for Received a loan I didn't apply for.
Complaint was submitted via Web and sent to the company on Monday 5th October 2015.
There is a loan on my credit report for XXXX XXXX and a duplicate for Ad Astra for the same debt. I did not apply for this loan. I have requested documentation to prove that this loan was applied for by me and the debt collection agency gave me a checking account and said the money had been deposited into this account. I have not used the checking account for more than 5 years prior to the date of when the debt collector said I applied for the loan. I attempted to speak with the debt collector and I have on a recorded phone file where the debt collector threatened to have me arrested at my place of employment. The debt collector also told me that they would call my HR department and garnish my wages. On another day, the debt collector called and stated he was a police officer. I made a police report and the Police Dept in XXXX said that there was a scam going on and that this had occurred to many people where there identity had been compromised. My identity was compromised during an employment layoff XX/XX/XXXX by the XXXX XXXX XXXX and this is the only way they could have gotten my information. I have contacted the credit bureau more than 10 times, my attorney XXXX XXXX firm has requested documentation and neither of us have received documentation nor updates for more than 2 years.
Company | Ad Astra Recovery Services Inc |
Complaint ID | 1587611 |
Date Received | 09/30/2015 |
Product | Payday loan Payday loan |
Issue | Received a loan I didn't apply for Received a loan I didn't apply for |
State/ZIP Code | TX 750XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 10/05/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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