Complaint #1585422 submitted on 09/29/2015 relating to Brookshaw Management, LLC. Complaint relates to Payday loan Payday loan - Payment to acct not credited Payment to acct not credited.
Complaint was submitted via Web and sent to the company on Monday 5th October 2015.
Received a threatening call on XXXX/XXXX/15 telling me my card declined. I told him that could not be possible because there was {$3000.00} in the account so there was no reason my payment would decline. He went on talking about you have XXXX in the bank and all your paying us is a {$50.00}, I explained to him that I 'm a single mother and I have a mortgage to pay along with other expenses but I am paying. He then went on and on, at this point I called him out his name and told him look its too early in the morning for all of this and I just lost my grandfather and I was really not in the mood. I was doing the best that I could. He continued to talk mess and told me he was taking me to court. I said take me to court for what ... you have the correct account and I am making payments. he then kept threatening me I called him XXXX & ( and hung up. I called back to get someone else but he kept answering the next 3 times being petty and said see you in court and not to call there. I finally got a Manager on my XXXX attempt of calling back. They ran the card again they had and the payment went through just fine like I knew it would.
| Company | Brookshaw Management, LLC |
| Complaint ID | 1585422 |
| Date Received | 09/29/2015 |
| Product | Payday loan Payday loan |
| Issue | Payment to acct not credited Payment to acct not credited |
| State/ZIP Code | CA 945XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 10/05/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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