Ditech Financial LLC Complaint: Taking/threatening an illegal action

#1585309 29 Sep 2015

Debt collection Mortgage

Complaint #1585309 submitted on 09/29/2015 relating to Ditech Financial LLC. Complaint relates to Debt collection Mortgage - Taking/threatening an illegal action Threatened arrest/jail if do not pay.

Complaint was submitted via Web and sent to the company on Friday 2nd October 2015.

Narrative (may be redacted).

On XXXX/XXXX/2015 at XXXX I was contacted by someone stating that they had a criminal complaint and were looking for XXXX XXXX. The person on the phone verified my contact information and stated the an officer was coming to serve me the next day. I informed the gentleman that I do not have any reasons to have any criminal complaints against me and said sure I will be here. He then asked " did the attorneys contact you, at which I replied no. At this point, I told him that I did not have time to play games with him. He put me on hold to supposedly get the attorneys and I hung up. I XXXX the number that he called from which showed up on my caller ID and it was listed as the fax number to the Arizona Superior Court in XXXX XXXX - Juror Information. Less than a week after this call I received a letter from GreenTree Servicing referencing a debt that had passed the statue of limitations and was removed from my credit report. The letter was dated XXXX/XXXX/15. Once I received the letter I called the phone number listed and it was the exact same person that called trying to threaten or scare saying that I had a criminal complaint saying someone was going to my house looking for me. I told him that as far as my knowledge this was no longer on my credit report and had been taken care of. I asked him to send any documents that he had verifying the debt and I would look it over with my attorney. Which GreenTree did not. Their letter states that the consumer has 30 days to submit proof. The entire actions of Greentree servicing from the start was deceptive and misleading in nature.

Servicemember

Company Ditech Financial LLC
Complaint ID 1585309
Date Received 09/29/2015
Product Debt collection Mortgage
Issue Taking/threatening an illegal action Threatened arrest/jail if do not pay
State/ZIP Code AZ 856XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 10/02/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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