Complaint #1583629 submitted on 09/28/2015 relating to Webster Bank. Complaint relates to Bank account or service Other bank product/service - Account opening, closing, or management .
Complaint was submitted via Web and sent to the company on Wednesday 30th September 2015.
I worked for XXXX from XX/XX/XXXX to XX/XX/XXXX. I had the HSA account with them. HSA account was maintained by : HSA BankXXXXXXXX, WI XXXXXXXXCustomer ServiceEnglish : ( XXXX ) XXXXXXXXIt was never told to me by XXXX or XXXX ( website via which we hold the hsa account and do various transactions ) and by this HSA bank itself that they are such a high maintenance bank. When i left XXXX - i contacted them ... they told me if i keep the account with them-they will be charging me {$6.00} per month ... I had a healthy balance of more than {$3000.00} always with them so obviously they were making money ... and they pay worst of the interest rates ... if somebody goes to investing ... .they will charge heavily for that ... .finally when transferred the money out of from them into my new HSA account - they charged me {$25.00} for that ... i asked why you are charging me {$25.00} ... they said that they have a lot of maintenance things to do ... .etc ... when i asked who is governing body ... they said OCC ... so i do n't whether it is OCC or CFPB.
| Company | Webster Bank |
| Complaint ID | 1583629 |
| Date Received | 09/28/2015 |
| Product | Bank account or service Other bank product/service |
| Issue | Account opening, closing, or management |
| State/ZIP Code | AZ 852XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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