Complaint #1581617 submitted on 09/26/2015 relating to Van Dyk Mortgage Corporation. Complaint relates to Mortgage FHA mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Saturday 26th September 2015.
1 ) SSN wrong on XXXX documents. When asked about this they said it would be " OK '' because they were preliminary docs and would be changed. However, they were n't until after I received a letter from the IRS requesting additional information.
2 ) Appraisal submitted w/o review from underwriter with errors such as claiming the townhouse was an detached property.
3 ) Loan application submitted after new guidelines were introduced even though they had all of my information since XXXX 2015 and had been under contract since XX/XX/XXXX4 ) XXXX loan docs submitted w/ errors ( i.e. closing costs, HOA fees ) 5 ) Never addressed any of my questions regarding the numbers..ever. Only skirted around questions but never addressed6 ) Attempted to increase the Appraisal costs at closing7 ) Diminished the errors by calling them minor ( on several occasions ) to me the client instead of acknowledging and apologize their mistakes.
| Company | Van Dyk Mortgage Corporation |
| Complaint ID | 1581617 |
| Date Received | 09/26/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | GA 300XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/26/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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