Advance America, Cash Advance Centers, Inc. Complaint: Received a loan I didn't apply for

#1581140 25 Sep 2015

Payday loan Payday loan

Complaint #1581140 submitted on 09/25/2015 relating to Advance America, Cash Advance Centers, Inc.. Complaint relates to Payday loan Payday loan - Received a loan I didn't apply for Received a loan I didn't apply for.

Complaint was submitted via Web and sent to the company on Friday 25th September 2015.

Narrative (may be redacted).

On XXXX/XXXX/15 I noticed an unauthorized deposit in my checking account in the amount of {$800.00} from Kickstand Lending. I never heard of Kickstand lending, I have not applied for a payday loan, I did not sign any loan documents either with a wet signature or electronic signature and I certainly did n't give them authorization to access my checking account. My bank is disputing the deposit at this time. I also just checked my credit report and a company by the name of XXXX XXXX XXXX at XXXX XXXX XXXX XXXX requested my credit history on XXXX/XXXX/2015 on behalf of Kickstand Lending. I did n't authorize this either. I googled Kickstand Lending and found an email address for them ... wrote them about the situation and they said the loan was requested on XXXX/XXXX/2015 from an IP address of XXXX ... when I traced this address, it 's in XXXX ... I 'm in XXXX and have n't traveled anywhere outside the region in the last five years.

Company Advance America, Cash Advance Centers, Inc.
Complaint ID 1581140
Date Received 09/25/2015
Product Payday loan Payday loan
Issue Received a loan I didn't apply for Received a loan I didn't apply for
State/ZIP Code MO 641XX
Consumer Consent Consent provided
Company Public Response Company believes it acted appropriately as authorized by contract or law
Company Response To Customer Closed with explanation
Submitted Web 09/25/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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