Element Global Services Complaint: Improper contact or sharing of info

#1580892 25 Sep 2015

Debt collection Credit card

Complaint #1580892 submitted on 09/25/2015 relating to Element Global Services. Complaint relates to Debt collection Credit card - Improper contact or sharing of info Contacted employer after asked not to.

Complaint was submitted via Web and sent to the company on Friday 25th September 2015.

Narrative (may be redacted).

XXXX XXXX FROM GLOBAL ELEMENT CALLED MY WORK PLACE ON XXXX/XXXX/15 AND WAS TOLD SHE CAN NOT CALL MY WORK AND MY EMPLOYER DOES NOT ALLOW THESE TYPES OF CALLS. THE COMPANY THEN CALLED A FAMILY MEMBER A FEW DAYS LATER AND GAVE THEM INFO REGARDING MY PERSONAL BUISNESS THEN ON XXXX XXXX CALLED FROM GLOBAL AND AGAIN I TOLD HER SHE CAN NOT CALL MY WORK. SHE THEN GOT NASTY AND THREATEN ME SHE WOULD GET A LAWYER

Company Element Global Services
Complaint ID 1580892
Date Received 09/25/2015
Product Debt collection Credit card
Issue Improper contact or sharing of info Contacted employer after asked not to
State/ZIP Code FL 334XX
Consumer Consent Consent provided
Company Public Response Company believes complaint represents an opportunity for improvement to better serve consumers
Company Response To Customer Closed with explanation
Submitted Web 09/25/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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