Genesis Lending Complaint: Dealing with my lender or servicer

#1580488 25 Sep 2015

Student loan Non-federal student loan

Complaint #1580488 submitted on 09/25/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Don't agree with fees charged.

Complaint was submitted via Web and sent to the company on Friday 2nd October 2015.

Company Genesis Lending
Complaint ID 1580488
Date Received 09/25/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Don't agree with fees charged
State/ZIP Code TX 77012
Consumer Consent Consent not provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 10/02/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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