Complaint #1579283 submitted on 09/24/2015 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Closing/Cancelling account .
Complaint was submitted via Web and sent to the company on Monday 28th September 2015.
I have been a member of Continental Finance gold master card for many years. I have experienced fraudgelant activity as well as other issues. Since I have cancelled my card and asked to pay off the balance back in XXXX 2015, I have not been able to pay my bill off nor even talk to anyone to get satisfaction. I keep being told that to pay my bill online they have recently updated there website and that the wait time will be 20 to 30 minutes, which I wait and wait and wait. For one month now I still can get no answer to get online to pay this card. Please help me nail these people for all off the lying and fraud. I get phone calls from them and also have been called at work. Why?? I have no idea. I am not late and I have cancelled the card only remaning unable to pay it off me wish it farewell.
off.
| Company | Continental Finance Company, LLC |
| Complaint ID | 1579283 |
| Date Received | 09/24/2015 |
| Product | Credit card |
| Issue | Closing/Cancelling account |
| State/ZIP Code | PA 176XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/28/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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