Complaint #1577911 submitted on 09/24/2015 relating to HCFS Health Care Financial Services, Inc.. Complaint relates to Debt collection Medical - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Thursday 24th September 2015.
HRRG called me approximately 6 or 7 weeks ago to collect a debt that I apparently owed to XXXX XXXX XXXX in XXXX of 2015. When I called XXXX they stated that they do not work with HRRG as a debt collection agency and that I did not owe them any money. I called HRRG back and requested that they mail me a bill so that I can see the original creditor because the lady on the phone told me that she can not give that information out. After I gave her my address she stated that she would have to note on my account that I refused to pay at that time. After receiving the bill via U.S. mail, I called them because there is still not enough information regarding who I owe and once more I was told that client information is private, and I told her that I would not be able to pay it unless I knew who I was paying. She got an attitude and firmly told me that it was only {$29.00} and that I am required to pay it. Once more I asked who I owed and she stated that it was just a physician, but she could not tell me who. Then she threatened to send it to my credit and hung up the phone.
Servicemember
| Company | HCFS Health Care Financial Services, Inc. |
| Complaint ID | 1577911 |
| Date Received | 09/24/2015 |
| Product | Debt collection Medical |
| Issue | Disclosure verification of debt Not given enough info to verify debt |
| State/ZIP Code | NM 880XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/24/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.