Complaint #1577339 submitted on 09/23/2015 relating to AALM Consulting Services LTD (International company). Complaint relates to Payday loan Payday loan - Can't stop charges to bank account Can't stop charges to bank account.
Complaint was submitted via Web and sent to the company on Monday 28th September 2015.
The name of my bank is XXXX BANK located in XXXX XXXX, NEVADA.
The lender charged mine and my husband 's bank account on the wrong day and for the wrong amount.
I obtained XXXX payday loans from XXXX separate lenders. I do n't recall this lender being XXXX of them. They 're alleging I obtained a payday loan from them online. I question that, because anytime I 've ever applied for a payday loan online, I still had to speak with them over the phone and/or see them in person to finalize it. This was not the case with this lender, everything was allegedly done online according to them. In XXXX of 2015, I made contact with all of my creditors, including this lender, and informed them that due to unexpected unfortunate circumstances that have effected my financial situation resulting in financial hardship, I would only be able to make monthly payments of {$50.00} via money order or cashiers check on the XXXX of each month. I advised all creditors to discontinue debting my bank account for payments because there are no available funds for them to do so. I went on to say that I was very sorry for any inconvenience this may have caused and that beginning XXXX/XXXX/2015, I would be making monthly payments via postal mailed money order or cashiers check in the amount of {$50.00} to pay off any outstanding debts, that was the best I could do.
This lender disregarded the information I provided and continued making attempts to ACH my bank account. Doing that only resulted in my bank account charging me fees for insufficient funds.
On XXXX/XXXX/2015, this lender sent me an email that displayed all of my personal information in it, including name, full social security number, address, etc. Threatening me with legal action, accusing me of committing several crimes and harassing me in the worst way possible ( see attached copy of the email )
Servicemember
| Company | AALM Consulting Services LTD (International company) |
| Complaint ID | 1577339 |
| Date Received | 09/23/2015 |
| Product | Payday loan Payday loan |
| Issue | Can't stop charges to bank account Can't stop charges to bank account |
| State/ZIP Code | NV 891XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/28/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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