Complaint #1577390 submitted on 09/23/2015 relating to Cardinal Financial Company, LP. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Monday 28th September 2015.
After over 35 days, the underwritters at a Cardnial Financial subsidiary company Sebonic, starting asking me for documenets that they KNOW I do n't have since this would have been revealed in my original paperwork, such as XXXX and over XXXX in liquid funds. This was a waste of my valuable time and cost me additional interest charges on my current loan that I would not have had to pay if I had known upfront not to go with this loan. I am out the {$450.00} ( appraisal ) + {$2400.00} I would have saved going with another loan ( 2 months interest ). Additionally they not make themselves available to me in a timely manner to discuss these issues, taking 5-7 days to get back to me and only when I would tell them that I was going to complain to the CFPB would they call me back. I am extremely upset.
| Company | Cardinal Financial Company, LP |
| Complaint ID | 1577390 |
| Date Received | 09/23/2015 |
| Product | Mortgage Conventional adjustable mortgage (ARM) |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | CA 947XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/28/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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