Complaint #1577366 submitted on 09/23/2015 relating to American Collections Enterprise, Inc.. Complaint relates to Debt collection Medical - Disclosure verification of debt Right to dispute notice not received.
Complaint was submitted via Web and sent to the company on Monday 28th September 2015.
Received credit report and noticed that an account was turned over to collections. I was shocked and appalled. Do not recognize this account. However I do recognized XXXX XXXX. XXXX were provided in 2013. I never received any notices that bill was past due. I also felt that XXXX was to have filed a claim on my behalf in accordance with XXXX procedures. I checked with XXXX and was informed that they show no records of any claims in the amount of {$850.00}. A duplicate bill in the amount of {$850.00} along with XXXX form was sent to XXXX. XXXX stated that in order to process bill, I must completed the XXXX form and return along with the bill. No correspondence ever received stating that claim had been denied. Lead to believe that bill had been processed. Feels like I am getting the run around and am being penalized for the non-actions of others.
Older American, Servicemember
| Company | American Collections Enterprise, Inc. |
| Complaint ID | 1577366 |
| Date Received | 09/23/2015 |
| Product | Debt collection Medical |
| Issue | Disclosure verification of debt Right to dispute notice not received |
| State/ZIP Code | WV 254XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/28/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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