Complaint #1574566 submitted on 09/22/2015 relating to Zarvad III S.A.. Complaint relates to Payday loan Payday loan - Can't contact lender Can't contact lender.
Complaint was submitted via Web and sent to the company on Tuesday 22nd September 2015.
I received a loan for XXXX from mypaydayloan.com. I needed to change my banking info but I 've been unable to log in to see any of my information and also they do not give you access to view your loan contract or payment history. Because of this and not being able to contact them by phone the loan has now defaulted. Immediately following the default they began to send me harassing emails stating that I would never be able to get a bank account or write checks at XXXX and XXXX. I contacted the XXXX to file a complaint because they are also not licensed in the state of Nevada. The XXXX could not assist me because they could not find a valid street address. I called mypaydayloan.com and asked for their mailing address. The gentleman I spoke I said they were located in XXXX XXXX and he seemed a little unsure of the address he was giving me and had to correct himself several times. I 've never experienced this with a creditable business. I believe they are preying on people by barring you from seeing your loan contract and at this point they wo n't even let me log in to their website at all and I 'm still being harassed.
| Company | Zarvad III S.A. |
| Complaint ID | 1574566 |
| Date Received | 09/22/2015 |
| Product | Payday loan Payday loan |
| Issue | Can't contact lender Can't contact lender |
| State/ZIP Code | NV 890XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/22/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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