Complaint #1573060 submitted on 09/21/2015 relating to ATG Credit, LLC. Complaint relates to Debt collection I do not know - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Monday 21st September 2015.
I initiated a phone call the ATG credit to resolve a debt. They explained to me on XXXX occasions that they would be recording the phone calls. I expressed to them that I too was recording the phone call for my purposes. They immediately got angered and told me that according to the FDCPA I was NOT allowed to record them. I tried to explain to them that the Federal law states that one-party phone calls are authorized by federal law and they hung up on me. I have also just filed a complaint with the XXXX minutes before this complaint. If they wo n't communicate with me and they will not send me the documents how am I supposed to resolve this debt? They would not send me any documents because they claim they already did. I explained that i have not received them. I asked for E-mails but they will not send them unless they have a credit card number or back check number.
| Company | ATG Credit, LLC |
| Complaint ID | 1573060 |
| Date Received | 09/21/2015 |
| Product | Debt collection I do not know |
| Issue | Disclosure verification of debt Not given enough info to verify debt |
| State/ZIP Code | PA 152XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/21/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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