National Budget Planners of South Florida, Inc Complaint: Dealing with my lender or servicer

#1571319 19 Sep 2015

Student loan Non-federal student loan

Complaint #1571319 submitted on 09/19/2015 relating to National Budget Planners of South Florida, Inc. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Received bad information about my loan.

Complaint was submitted via Web and sent to the company on Thursday 24th September 2015.

Narrative (may be redacted).

I signed a contract with XXXX XXXX XXXX XXXX ( " XXXX '' ), and they were supposed to pay off my Sub and Unsub loans. I have been paying XXXX $ 39 monthly, and they were automatically debiting the money from my bank account. Then XXXX contacted me to renew my request for a deferment, and XXXX informed me that XXXX had not paid my loan as per the contract. Now I have sent XXXX a letter stating that I would no longer pay them the {$39.00}, and I put a stop payment on the ACH with my bank. I would like my money back and, more importantly, I want XXXX exposed as a fraud so other students wo n't go through this ordeal.

Company National Budget Planners of South Florida, Inc
Complaint ID 1571319
Date Received 09/19/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Received bad information about my loan
State/ZIP Code TX 785XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with monetary relief
Submitted Web 09/24/2015
Result Timely Response: No, Consumer Disputed: No
 

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