Complaint #1570735 submitted on 09/18/2015 relating to Access Group. Complaint relates to Student loan Non-federal student loan - Can't repay my loan Can't temporarily postpone payments.
Complaint was submitted via Web and sent to the company on Friday 18th September 2015.
I have recently returned to graduate school. The lender of my private loans, Access Group, has a policy that prevents me from deferring my private loans while in school. The policy is that after 30 months of being out of school I can not defer these payments in the same manner as a student returning within this period. I would like the same treatment as a student returning to school within this period.
| Company | Access Group |
| Complaint ID | 1570735 |
| Date Received | 09/18/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Can't repay my loan Can't temporarily postpone payments |
| State/ZIP Code | IA 500XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/18/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
Leave your comments and feedback below.