Complaint #1569251 submitted on 09/17/2015 relating to ZestFinance. Complaint relates to Debt collection Payday loan - False statements or representation Indicated committed crime not paying.
Complaint was submitted via Web and sent to the company on Tuesday 22nd September 2015.
XXXX XXXX called my job. I was not there. They spoke to my supervisor and did not disclose that they were a debt collection company. They then told her that I would be detained for fraud if i did not contact them. She had no idea it was a debt collector because they misrepresented themselves. She thought I had committed something very serious such as a murder due to the way they spoke to her. She was so scared, she called my phone repeatedly to contact me that i may be detained. I left the facility I was working, because I wanted to resolve the issue. I left work and called to finally find out that this was about a debt. I was so embarrassed that the office thought I had done something terrible.
| Company | ZestFinance |
| Complaint ID | 1569251 |
| Date Received | 09/17/2015 |
| Product | Debt collection Payday loan |
| Issue | False statements or representation Indicated committed crime not paying |
| State/ZIP Code | TX 751XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 09/22/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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