Avant Credit Corporation Complaint: Managing the loan or lease

#1569089 17 Sep 2015

Consumer Loan Installment loan

Complaint #1569089 submitted on 09/17/2015 relating to Avant Credit Corporation. Complaint relates to Consumer Loan Installment loan - Managing the loan or lease .

Complaint was submitted via Web and sent to the company on Tuesday 22nd September 2015.

Narrative (may be redacted).

I called on XXXX/XXXX/15 to pay off a loan I received on line on XXXX/XXXX/15. I wanted to pay off the loan using an increase I received on the credit limit of a credit card. I was told the company does n't accept credit card payments above the amount of the monthly payment. When I asked where it states that in the contract, I was told it does n't. That 's just company policy. Had I been told this, I would have forgone the loan. I believe this is Inadequate loan disclosure. It 's unfair business practice to change a contract that is in writing, without written consent.

Company Avant Credit Corporation
Complaint ID 1569089
Date Received 09/17/2015
Product Consumer Loan Installment loan
Issue Managing the loan or lease
State/ZIP Code CA 940XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 09/22/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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