Complaint #1568190 submitted on 09/17/2015 relating to Mid-Atlantic Finance Co., Inc.. Complaint relates to Consumer Loan Vehicle loan - Taking out the loan or lease .
Complaint was submitted via Web and sent to the company on Thursday 17th September 2015.
My daughter bought a car from a buy here pay here lot called XXXX XXXX XXXX in XXXX, TN. in which I was told that I should sign on so that her payments and insurance would be much lower. After having the car for approximately XXXX weeks I began to get collection calls from Mid Atlantic Finance. I explained to the representatives that I did not have a contract for a automotive loan with them and neither did my daughter. The representative told me that they now owned the vehicle that my daughter had been paying XXXX XXXX XXXX for. They said that XXXX XXXX XXXX had sold them ownership of the car and that we needed to send them {$900.00}. I explained to the representative that until I received copies of the contracts and had agreed to them I was not sending them any money, because the {$900.00} worth of payments had been paid to the original lender. After that my daughter and I began to be harassed by phone continuously. No contracts where ever sent to me or proof that they owned the car or car loan. We contacted XXXX XXXX and was told that they thought it was okay to sale the loan to Mid Atlantic. They also stated that all payments had forwarded to Mid Atlantic and we should not be behind at all on the payments. Approximately a week later our daughter went to stay all night with a family member. The vehicle was pulled into a gated and locked fence on the property, but when she got up the next morning the gate was cut open and the vehicle was gone. When the police was called they told us the vehicle was repossessed by Mid Atlantic Finance Company and that we should make contact with them. When we contacted them we where told the car was already taken to the car auction in XXXX, TN. and would be sold the next day. We have only been contacted once since then with a letter telling us that we still owed approximately {$4000.00}. I have requested by certified mail a copy of any so called contracts they have or for them to remove this debt from both my and my daughters credit reports. I have never received any proof that this debt is owed to them or that I signed any contracts with this company. I was also told by XXXX XXXX that selling without knowledge was something they have done for years.
| Company | Mid-Atlantic Finance Co., Inc. |
| Complaint ID | 1568190 |
| Date Received | 09/17/2015 |
| Product | Consumer Loan Vehicle loan |
| Issue | Taking out the loan or lease |
| State/ZIP Code | TN 370XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company can't verify or dispute the facts in the complaint |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 09/17/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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