Ocwen Complaint: Loan modification,collection,foreclosure

#1566453 16 Sep 2015

Mortgage Conventional fixed mortgage

Complaint #1566453 submitted on 09/16/2015 relating to Ocwen. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .

Complaint was submitted via Web and sent to the company on Wednesday 16th September 2015.

Narrative (may be redacted).

I was denied for HAMP program on XXXX/XXXX/2015 ( See attached letter ). My attorney requested the NPV chart tied to that Making Home Affordable Program ( HAMP ) review and Ocwen states I was not denied for NPV so they are not required to issue the NPV chart to the me. If I was actually reviewed for HAMP, then I want the NPV chart to make sure the correct values were used as I believe I qualify. The only conclusion I can come to is that Ocwen is blocking me from review for HAMP and HAMP 2. or the investor of myloan is not partivipating in HAMP. However, Ocwen states my investor is participating in HAMP and that I was reviewed for HAMP and I simply do not qualify. My attorney has run the NPV on check my NPV web site and it comes back positive ( See attached ). I do understand that there are variables that can change with each investor, but I do not understand why Ocwen refuses to give me the NPV and disclose the numbers they used in the HAMP review. Ocwen is evading issuing me the NPV chart after denying me for HAMP and HAMP 2. My attorney believes the program ( HAMP ) requires servicers to issue the NPV chart if they deny a borrower for the HAMP program. I was offered a regular modification with worse terms than I would be offered with HAMP. It appears Ocwen is doing this on purpose and they are unwilling to review me for HAMP and isssue the actual ( NPV ) findings solely to offer me a worse deal with worse terms which I can not afford.

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