MoneyGram Complaint: Other transaction issues

#1566451 16 Sep 2015

Money transfers International money transfer

Complaint #1566451 submitted on 09/16/2015 relating to MoneyGram. Complaint relates to Money transfers International money transfer - Other transaction issues .

Complaint was submitted via Web and sent to the company on Wednesday 16th September 2015.

Narrative (may be redacted).

I sent in money for a money transfer and got the reference order # and went to XXXX different Walmart locations to receive but both tellers were acting very strange and said i could n't receive the money order. They did n't explain why and frustrated me in front of the other customers. They did n't apologize and both left me hanging. Now I ca n't track the order it says the order does n't even exist but I have all receipts and the order information itself still for proof.

Company MoneyGram
Complaint ID 1566451
Date Received 09/16/2015
Product Money transfers International money transfer
Issue Other transaction issues
State/ZIP Code CO 809XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 09/16/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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