Complaint #1565571 submitted on 09/15/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Don't agree with fees charged.
Complaint was submitted via Web and sent to the company on Tuesday 15th September 2015.
I used to go to XXXX XXXX, also known as XXXX XXXX. When I was there apparently I took out a genesis loan, and not until recently was I informed that it was not supposed to show up on my credit report. Well it does, I am a kid who is only XXXX and is trying to support a family, and this " ding '' on my credit report is really hurting my financial stability.
Company | Genesis Lending |
Complaint ID | 1565571 |
Date Received | 09/15/2015 |
Product | Student loan Non-federal student loan |
Issue | Dealing with my lender or servicer Don't agree with fees charged |
State/ZIP Code | OR 971XX |
Consumer Consent | Consent provided |
Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
Company Response To Customer | Closed with explanation |
Submitted | Web 09/15/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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